Contacts

Write or call us about anything to do with buying a ticket. If your question is about the journey itself — a cancelled service, a delay or a refund — that is handled by the carrier.

Opening hours

Weekdays
09:00 — 20:00
Weekends
10:00 — 18:00
Address
Бишкек, ул. Чуй, 000

Who handles what

Us — Tezket

We help with the purchase: finding a service, payment, a ticket that did not arrive, a mistake in passenger details.

The carrier

Responsible for the journey itself: timetable, delays, cancelled services, refunds for the ticket. The carrier's name is on the ticket and in the check result.

What to include in your message

  • The ticket number or a link to the ticket — that way it is settled in one reply.
  • The phone or email you used when buying.
  • A screenshot if something is not working.